How to design a frictionless future

Legacy tech is quietly killing team output. Google and Dialpad teamed up with Omdia to map exactly how modern workforces eliminate communication bottlenecks.

Explore the key findings from the Omdia research

Get a snapshot of Omdia's latest insights on communication tool sprawl, shadow AI, and why enterprises are consolidating around AI-first platforms.

Interested in the full research? Download the complete Omdia Business Showcase for deeper insights into communication complexity, shadow AI, and enterprise consolidation strategies.